General terms and conditions

1. Applicability

These general terms and conditions apply to all purchases and orders placed with TetraBOOST.eu (“we,” “us,” or “the webshop”). By placing an order, you agree to be bound by these terms and conditions.

2. Orders and Payments

2.1 Orders: All orders are subject to availability and acceptance by the webshop. We reserve the right to refuse or cancel orders for any reason.
2.2 Prices: All prices on the webshop are listed in the applicable currency and include taxes, unless otherwise stated. Any shipping costs are indicated separately during the ordering process.
2.3 Payments: Payments can be made through the available payment methods as stated on the webshop. All payments must be made in full and on time.

3. Delivery and Shipping

3.1 Delivery: We strive to process and deliver orders as quickly as possible. The estimated delivery time is provided during the ordering process. Please note that the actual delivery time may vary depending on the destination and other factors beyond our control.
3.2 Shipping: We ship orders to the specified delivery address. The risk of loss or damage to the goods passes to you upon delivery.

4. Return Policy

4.1 Returns: If you are not satisfied with your purchase, you have the right to return the product in its original condition and packaging within a reasonable period, at your own expense. Contact us for instructions and to obtain a return authorization number.
4.2 Refund: Upon receipt and inspection of the returned product, we will, at our discretion, determine whether a refund, exchange, or store credit will be provided. Any refunds will be issued using the same payment method as used for the original purchase.

5. Intellectual Property

All intellectual property rights related to the products, content, and materials on the webshop are owned by the webshop or its licensors. It is not allowed to copy, reproduce, or use any part of the webshop, including but not limited to texts, images, logos, or designs, without prior written permission.

6. Liability

6.1 Product Information: We strive to provide accurate and up-to-date product information on the webshop. However, we cannot guarantee that the information is complete, accurate, or current. Use the information at your own risk.
6.2 Limitation of Liability: To the extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of the webshop or the purchased products.

7. Force Majeure

We are not liable for any delay, failure, or non-performance of our obligations under these general terms and conditions due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, transportation disruptions, or supplier issues.

8. Applicable Law and Disputes

Dutch law governs these general terms and conditions. In the event of a dispute arising from or relating to these terms and conditions, the parties will seek an amicable settlement. If this is not possible, disputes will be submitted to the competent court in Lelystad, The Netherlands.

9. Changes

We reserve the right to amend these general terms and conditions at any time. The most recent version is available on the webshop. We advise you to regularly review the terms and conditions.

By using the webshop, you agree to be bound by these general terms and conditions.